AI in Travel Corporate Travel Customer Experience
AI & Customer Journeys
FACTS 2025 · 25 November 2025
Phil from Endava discusses how AI is transforming corporate travel by making experiences more personalized and efficient. He highlights the shift from traditional booking systems to AI-driven processes that anticipate traveler needs, emphasizing the importance for travel brands to adapt to this change.
""AI isn't adding interfaces; it's removing them, making travel experiences unfold seamlessly around us.""
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