Privacy Policy

1. Information We Collect

We collect information you provide directly when you enrol, contact us, or use the platform:

• •Name and work email address provided at enrolment
• •Professional details such as job title and organisation (if volunteered)
• •Learning progress and assessment responses within the platform
• •Technical information including browser type, IP address, and session data collected automatically via standard web analytics

2. How We Use Your Information

We use collected information to:

• •Confirm and manage your enrolment and platform access
• •Deliver course content, assessments and certificates
• •Send transactional and course-related communications
• •Improve platform functionality and content quality
• •Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your data for unsolicited marketing without your consent.

3. Data Storage and Security

Your data is stored securely on servers hosted within Australia or in jurisdictions with equivalent data protection standards. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel only.

4. Data Retention

We retain your information for as long as your account is active or as required to provide services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time by contacting us.

5. Cookies and Tracking

We use cookies and similar tracking technologies to operate the platform and improve your experience. Cookies we use include:

• •Essential cookies: Required for platform authentication and session management. Cannot be disabled.
• •Analytics cookies: Used to understand how visitors use the site. You may opt out via browser settings.
• •Preference cookies: Store your settings such as dark mode preference.

6. Your Rights

Under applicable Australian privacy law (Privacy Act 1988) and, where relevant, international frameworks such as the GDPR, you have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate or incomplete information
• •Request deletion of your personal information (subject to legal obligations)
• •Withdraw consent to data processing (where consent is the lawful basis)
• •Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at hello@academyfortravel.com.

7. Third-Party Services

We use trusted third-party service providers to operate the platform, including hosting, payment processing, and analytics. These providers are bound by confidentiality obligations and may only process your data as instructed by us. We do not authorise third parties to use your personal information for their own purposes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify enrolled users of material changes by email. Continued use of the platform following notification constitutes acceptance of the updated policy.

9. Contact

For privacy enquiries, please contact us at hello@academyfortravel.com. We aim to respond to all privacy requests within 30 days.