Business Travel SME AI
Friction Free Business Travel
FACTS 2025 · 25 November 2025
Tom Foley, Global Managing Director for Corporate Traveller, discusses emerging trends in SME business travel. He highlights the importance of friction-free travel, the rise of premium air travel, the convergence of travel, payment, and expenses, and the role of AI in enhancing travel experiences.
"“SMEs now expect seamless, friction-free travel experiences just like large market customers.”"
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