Goods and Services Tax (GST)

A specialist agency that books and manages corporate travel on a company's behalf — handles bookings, after-hours support, supplier deals, reporting and duty of care.

The self-service booking website travellers use to book flights, hotels, cars and rail inside policy — usually integrated with the TMC, the expense tool and the approval workflow.

The combined spend category covering pre-trip bookings (air, hotel, car, rail) and post-trip expenses (meals, taxis, incidentals reclaimed via expense report).

The booking record an airline or GDS holds for a trip — traveller name, flight segments, ticket numbers, contact details and special requests — and the source of truth the airline operates against.