Travel and Expense (T&E)

A specialist agency that books and manages corporate travel on a company's behalf — handles bookings, after-hours support, supplier deals, reporting and duty of care.

The self-service booking website travellers use to book flights, hotels, cars and rail inside policy — usually integrated with the TMC, the expense tool and the approval workflow.

The booking record an airline or GDS holds for a trip — traveller name, flight segments, ticket numbers, contact details and special requests — and the source of truth the airline operates against.

The wholesale booking infrastructure TMCs and OBTs use to search and ticket flights, and to a lesser extent hotels and rail, across hundreds of suppliers in one feed.