Glossary term
Procurement and Supplier Management
KPI — Key Performance Indicator (KPI)
Quick answer
Key Performance Indicator
Our full guide to KPI — Key Performance Indicator is on its way. In the meantime, explore the related terms below or browse the full corporate travel glossary.
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RFP — Request for Proposal
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A specialist agency that books and manages corporate travel on a company's behalf — handles bookings, after-hours support, supplier deals, reporting and duty of care.
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The self-service booking website travellers use to book flights, hotels, cars and rail inside policy — usually integrated with the TMC, the expense tool and the approval workflow.
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