Festival of Aviation & Corporate Travel Summit
Insights
Industry insights
Keynotes, expert analysis, and strategic perspectives from the corporate travel and aviation industry.
Insights sourced from FACTS 2025 — Australia's Largest Business Travel & Events Expo, 25–26 November 2025
Insights are free for registered members — create your account in seconds. No subscription required.
Expert Insight
AI & Workforce
Rita Arrigo, Strategic Engagement Manager at the National AI Center, discusses the transformative role of AI in business, travel, and events. She highlights the rise of generative and agentic AI, showcasing Australian innovations and their impact across industries, including healthcare, construction, and travel management. Arrigo emphasizes responsible AI and its potential to streamline operations and enhance customer experiences.
25 November 2025
Expert Insight
SAPConcur & Amex GBT
The strategic alliance between SAP Concur and Amex GBT aims to revolutionize the business travel industry by introducing a unified platform called Complete. This platform integrates travel, expense, payments, and servicing components to address customer needs for a cohesive solution. The collaboration promises faster innovation and enhanced user experience, leveraging AI for improved booking processes and fraud detection.
25 November 2025
Expert Insight
AI & Customer Journeys
Phil from Endava discusses how AI is transforming corporate travel by making experiences more personalized and efficient. He highlights the shift from traditional booking systems to AI-driven processes that anticipate traveler needs, emphasizing the importance for travel brands to adapt to this change.
25 November 2025
Expert Insight
Travel Payments & Expense Trends
James Hogben from SAP Concur discusses the latest trends in travel payments and expenses, focusing on CFO perspectives. The session highlights the importance of business travel, emerging trends like 'travel scrimping,' and the role of AI in enhancing travel management. Insights from a global survey of CFOs reveal optimism about travel budgets and the necessity of face-to-face interactions for business success.
25 November 2025
Expert Insight
Rethinking Destinations
Roger Sharpe discusses the transformation of Queenstown into a tech hub, aiming to diversify its economy beyond tourism. He shares insights on building a tech community, the impact of COVID-19, and the strategic partnerships and plans in place to achieve a billion-dollar tech sector.
25 November 2025
Expert Insight
Managing People & Risk
This session, led by David Ball from International SOS, focuses on crisis management and human factors in high-stakes situations. Participants engage in a simulated exercise involving a corporate team in Madagascar facing civil unrest, requiring quick decision-making and prioritization of safety and mission objectives.
25 November 2025
Expert Insight
Greener Airlines Keynote
Antoinette Nosopolis-Ericsson, a senior partner at Foster and Partners, discusses the challenges and innovations in airport design with a focus on sustainability, technology, and passenger experience. She highlights the importance of balancing environmental concerns with the need for efficient and customer-friendly airport facilities.
25 November 2025
Expert Insight
Greener Airlines Keynote 2
The keynote addresses the pressing issue of sustainability in aviation, highlighting the challenges and potential solutions for reducing carbon emissions. It emphasizes the need for sustainable aviation fuel (SAF), government mandates, and technological advancements to achieve significant emission reductions by 2050.
25 November 2025